Disability Matters provides a wealth of information about disabled children and young people’s health and wellbeing. Its e-learning modules can be used by managers and staff wishing to enhance their knowledge and support of disabled people with a range of communication needs.

To support employers, managers and staff to effectively follow the Accessible Information Standard, and to support disabled people with information and communication needs more widely, NHS England has worked with Disability Matters to create this short e-learning package. It has been specifically designed to:

• improve your understanding of disability


• help you to provide accessible information


• build your confidence and communication skills

What is the Accessible Information Standard:

The Accessible Information Standard aims to ensure that patients and service users with information or communication support needs relating to a disability or sensory loss have those needs met by health and social care services and organisations.

All organisations that provide NHS care or publicly funded adult social care must comply with the Accessible information Standard from 31st July 2016 onwards.

For more information about the Accessible Information Standard please visit http://www.england.nhs.uk/ourwork/patients/accessibleinfo-2/